What are EAP Services?
An employee assistance program (EAP), is a work-based intervention service designed to assist employees in resolving personal problems that may be negatively impacting their day-to-day life and workplace performance.
Our contemporary EAP framework provides independent, short-term professional counselling services that are uniquely tailored to produce the best outcomes. Around 80% of issues are resolved by the end of our series of sessions.
Our EAP Services are:
Convenient
Our EAP services are easy to access.
Private
We maintain client confidentiality.
Flexible
Appointments at times that suit you.
Employee Assist
Support and counselling for a broad range of personal and work-related situations. Employees can access this stream of assistance with issues as diverse as how to deal with depression and anxiety, substance abuse of a family member or navigating a difficult workplace relationship.
Manager Assist
Coaching and advice to assist with a variety of people management issues and develop your leadership competencies. Managers use this service when they are concerned about the mental health of someone in their team, want support before or after a difficult conversation or when they want help getting to the bottom of conflict in their team.
Family Assist
Many programs extend support to family members of employees. In these situations, our family assistance program provides counselling and mental health coaching for family members needing support across personal and/or lifestyle concerns.
Legal Assist
Expert legal support and advice across family law, tenancy/renting, real estate, consumer disputes and more.
Career Assist
Our career specialists help with practical skills as well as vocational direction. Topics covered include career development and planning, resume writing and job-seeking assistance, interview skills and vocational counselling.
Conflict Assist
Conflict is present in most relationships. Navigating conflict well can make a huge difference to the mental health of individuals and the productivity of organisations. Our Conflict Assist service provides strategies, tools and coaching to deal with difficult workplace and personal situations.
Nutrition & Lifestyle Assist
Specialist advice across nutrition, sleep, resilience, mindfulness, addictive behaviours, retirement planning and positive lifestyle changes.
Money Assist
Financial Coaching to help you improve your financial wellbeing. Money Assist is used by people who want help with money management, reducing debts, saving for important financial goals, coping with financial change and many other aspects of their financial journey.
Money Assist is a financial coaching and education service and is not affiliated with any financial institutions or products. It does not provide financial advice or recommendations.
While our headquarters are in Melbourne, Australia, we're able to deliver our EAP services worldwide. We achieve this by providing our clients with numerous ways to talk to a mental health professional, including:
Face-To-Face
Sessions conducted at one of our locations.
Phone
Talk to a mental health professional at a time and place that suits you.
Live Chat
Find our Live Chat function at the bottom of each page.
Video Conference
Talk to a mental health professional online without leaving your home.