Witness or Investigations Support
If someone has been involved in legal processes, hearings or investigations, this situation can be unsettling and challenging. These situations can also trigger acute anxiety and uncertainty in individuals.
Supporting your employees
What is Witness & Investigations Support
We have a specialist team who understand the nuances of the issues faced by people who maybe giving evidence or involved in investigations and legal processes. This bespoke service is available on a consulting basis (outside our general EAP offering) to all who may need our specialised support.
Witness Support can be delivered in a phased approach: pre hearing or investigation, post hearing or investigation, and onsite during the hearing or investigation.
We address any individual presenting concerns, provide guidance on maintaining or optimising mental health and wellbeing throughout the hearing or investigation process, monitor for signs of risk and more.
Witness support is for individuals who may be:
- Witnesses
- Giving evidence
- Involved in investigations
- Involved in interviews
- And more
Benefits for your business
Get to know us
Experience unrivalled business growth with EAP support
Key highlights:
140,000+
EAP hours completed
6,800+
onsite wellbeing hours completed
3,800+
Critical Incidents and 40,000+ hours of support provided
8,000+
training and consulting hours completed
Specialised Care
How we can support your people
In the case that you need us to support your employee who’s giving evidence or attending a court hearing, we can
For those involved but not as a witness
For when your employee is involved by not as a witness, we can help them, if necessary, switch off and maintain boundaries. We’ll also help manage the impact of graphic material, and support and normalise feelings of guilt or failure about what individuals should/might have done differently. Finally, we can Conduct risk assessments on declining mental health and refer them to specialised help if required.
For those called to testify
Inversely, for those called to testify, we can again support people through the process, but also provide coaching on how to manage anxiety especially when giving evidence. Additionally, we can provide tips on controlling the situation, avoiding media exposure, and also attend court with individuals if required as a support person. Finally, we’ll follow up post court attendance to ensure negative mental health outcomes are managed.
What your employee can expect
- Initial introduction to the service – for example, Q&A
- Participant consent received
- Direct call by a consultant and mobile number is shared
- Support is provided as needed
- Our consultant attends court if required
- Follow up post Inquiry
When you may implement our Witness Support
- Misconduct investigations
- Bullying and harassment investigations
- Court hearings or trials
- External investigations
- Other legal matters
Building trust and creating tailored programs to increase utilisation
Converge provides a broad range of services to the Department’s Public Service employees, as well as support for Reservists and Defence Force Cadets.
