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Our Approach to Training & Development
Investing in training and development is essential for enhancing the skills, knowledge, and behaviours of employees towards your strategic objectives.
Our services
Enrich your training experience with Converge
We specialise in understanding your learning needs, designing and delivering engaging training programs focused on enhancing workplace behaviour, wellbeing and psychosocial safety. Our tailored training and development programs go beyond typical corporate offerings, focusing on the unique needs of your organisation.
Insight into how Converge can support you
Our key highlights
500+
training programs delivered annually
8.81/10
average training participant evaluation rating
93.72%
of training participants indicated that Converge facilitators had strong subject matter expertise
20+
blended learning programs
More than just an EAP
Explore some of our training and development services
Change Management
We recognise the importance of organisational change and the challenges that can accompany it. We deliver a range of services that support your people transitioning through change. Our expertise is understanding and guiding the people aspects of change whether that be through strategic planning, leadership development, capability development or psychological support.
We provide support during specific stages of the change process. We also work with your executive and senior managers to plan the right support at the right time and build this into your overall transformation program.
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eLearning and blended learning
Accessible and scalable modules with reporting options for your workplace learning requirements. ‘Per user’ access or licensing and custom-built options.
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Coaching
Coaching is a proven and powerful form of intervention to support individual learning. It is also a great addition to traditional training as it creates traction and accountability for achieving specific individual goals.
We only use highly experienced and accredited coaches to deliver this important work. This can take the form of short-form 4–6-week intensive coaching engagements, or longer-term support and embedment practice over several months, to cement leadership goals and learning outcomes.
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Career Development
With the ever-changing nature of work, career development has never been more important. Converge delivers practical training programs, eLearning and individual coaching focused on career development.
Our expertise lies in practical career development activities including resume development, career planning, interview skills, retirement planning, job search and performing in a recruitment process. Our services are tailored to the unique needs of training and coaching participants.
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Leadership Development
Our Leadership Development Programs are highly tailored to meet your specific leadership objectives and aspirations.
We have developed a comprehensive range of proven modules that we are confident will deliver the results you’re looking for.
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Vicarious trauma
We know that managing the risk of vicarious trauma is a safety and risk management priority for workplaces that are exposed to traumatic events and materials. We have a strong track record of delivering holistic services that manage the risk of vicarious trauma across the employee lifecycle.
From a training and development perspective, we have eLearning and learning programs focused on enhancing leaders’ capability to mitigate the risk of vicarious trauma and provide early intervention support. Further programs focus on equipping employees to perform their roles safely and contribute to risk management efforts within their teams.
Respectful workplace behaviours
Organisational culture is underpinned by the behaviour of employees and leaders. Problematic workplace behaviour can erode organisational culture and contribute to a range of business and safety risks.
Our workplace behaviour programs delve into inappropriate workplace behaviour, including bullying, sexual harassment, discrimination and victimisation, acknowledging the impact this can have on individuals, teams and organisations. These programs are often implemented with other initiatives to meet legal obligations and contribute to a safe and healthy workplace.
And, there’s so much more!
Reach out to our amazing training and development team to find out the many other training and development products and services we provide to thousands of organisations every year.
Contact our team today to discuss our range of options. Call 1300 687 633
Testimonials
What our customers are saying
Discover how our services have made a difference in their lives and organisations
“I wanted to thank you sincerely for your support to not only me but the CCQ office over the last few years, we have certainly achieved great things. Now with a bespoke wellbeing program well embedded, the CCQ is a safer and healthier workplace and I couldn’t be prouder.”
Employee | Coroner’s Court Queensland
“The introduction of Converge EAP felt like a weight had been lifted not just from individual shoulders but the whole organisation.”
Employee | Australia Post
