RESPECTING & PROTECTING YOUR PRIVACY
Converge International is committed to respecting and protecting your privacy.
We believe in protecting your personal information and giving you a choice in who can use your personal information and how this information can be used.
Converge International has a detailed Privacy Policy covering the use and disclosure of personal information. You can read the policy
here.
EAP TERMS & CONDITIONS
At Converge International, supporting your wellbeing is always our priority. In providing these services, it's important that you understand exactly what you can expect from us and also the expectations we have of you.
Converge International has a detailed set of Terms & Conditions covering the services you receive when you attend an appointment with one of our counsellors. You can read these Terms & Conditions
here.
You may also read our commitment to Child Safety Standards,
here.
MANAGING COMPLAINTS
At Converge International, we are committed to providing the highest quality service and achieving the highest standards of conduct in the delivery of all of our services. One of the ways in which we can continue to improve our service is by listening and responding to the views of our customers.
Converge International has a detailed set of Complaints Process covering the ways we handle and respond to complaints regarding our services. You can read more about our Complaints Process
here.