OUR APPROACH

Organisations with a healthy workplace and a productive and resilient workforce save significant amounts of money in lower turnover, less absenteeism, more productive workers, less management time spent on fighting fires and more engaged and committed employees.
Underlying all our work are these principles:

People
We believe that every individual has value and dignity and that people should treat others as they would like to be treated.

Work
We believe work is intrinsically good and that meaningful work gives people purpose and satisfaction.

Health
We believe that people have poorer mental health when they are alienated from their environment, from other people and from themselves.

Our Response
We believe we can contribute to making the world a better place by helping people to maintain healthy relationships and find meaning and purpose in their work.

RESPECTING & PROTECTING YOUR PRIVACY

Converge International is committed to respecting and protecting your privacy.

We believe in protecting your personal information and giving you a choice in who can use your personal information and how this information can be used.

Converge International has a detailed Privacy Policy covering the use and disclosure of personal information. You can read the policy here.

EAP TERMS & CONDITIONS

At Converge International, supporting your wellbeing is always our priority. In providing these services, it's important that you understand exactly what you can expect from us and also the expectations we have of you.

Converge International has a detailed set of Terms & Conditions covering the services you receive when you attend an appointment with one of our counsellors. You can read these Terms & Conditions here.

You may also read our commitment to Child Safety Standards, here.

MANAGING COMPLAINTS

At Converge International, we are committed to providing the highest quality service and achieving the highest standards of conduct in the delivery of all of our services. One of the ways in which we can continue to improve our service is by listening and responding to the views of our customers.

Converge International has a detailed set of Complaints Process covering the ways we handle and respond to complaints regarding our services. You can read more about our Complaints Process here.