BUILDING RESILIENCE
- Resilience defined
- The five keys to resilience
- The link between resilient people and resilient workplaces
- Tips to build resilience
PROACTIVELY MANAGING YOUR CAREER
- Overview of current employment trends
- Why individuals should manage their career
- Benefits to the organisation when individuals take responsibility
- Tips for taking responsibility for your own career planning
NAVIGATING THROUGH CHANGE
- Introduction to theories of change
- Identifying reactions to change
- Tips and strategies to positively manage psychological impacts of organisational change
BUILDING EMOTIONAL INTELLIGENCE
- The four domains of emotional intelligence
- Self-awareness and self-management of emotions
- Awareness of others and managing relationships
MAINTAINING MOTIVATION
- Learn what contemporary research tells us about the psychology of motivation
- Reflect on your own motivation and drivers
- Provide tips and strategies to increase motivation
DEMYSTIFYING EAP
- Understand what EAP is and the contemporary health and wellbeing framework it is governed by
- Understand the specialist streams that the EAP program offers
- Learn how to access EAP and how the service works
POSITIVE COMMUNICATION IN THE WORKPLACE
- Introduce the reasons why positive workplace communication is essential for effective workplace functioning
- Discuss the key elements of effective communication
- Tips and strategies to improve workplace communication
WORK-LIFE BALANCE
- Human needs and values
- Strategies for achieving work-life balance
- Self-care strategies
BUILDING EFFECTIVE TEAMS
- Exploring team life cycle, team alignment and team dynamics
- Tips and strategies for managing teams
- Tips and strategies for working together
GROWTH MINDSETS
- Understand the difference between growth and fixed mindsets
- Understand the power of perseverance, GRIT, resilience and smart goals
- How to develop growth mindset and self-efficacy
- Learn how to access EAP and how the service works
TACKLING DIFFICULT CONVERSATIONS
- Explore reasons behind our avoidance to tackle difficult interpersonal issues
- Learn how to use words wisely in difficult conversations
- Be introduced to a proven script for planning and conducting a difficult conversation
ARE YOU OK? HAVING THE CONVERSATION
- Explore mental health in the workplace
- Active listening and empathy skills
- Steps for having an R U OK conversation
- Support and resources
SAFETY IN THE WORKPLACE
- How to create a safe workplace culture
- The importance of mindfulness and safety
- Identifying and responding to psychological risks
- Impacts of work-related stress
NAVIGATING EMOTIONALLY DIFFICULT WORK ENVIRONMENTS
- Discuss work related scenarios which can prove to be emotionally challenging
- Be introduced to the factors which contribute to clients becoming difficult
- Provide tips and strategies to improve responses to challenging situations