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EAP & Support Services

EAP Services

Short term counselling services covering a wide range of personal and work issues.

What are EAP Services?

An employee assistance program (EAP), is a work-based intervention service designed to assist employees in resolving personal problems that may be negatively impacting their day-to-day life and workplace performance.

Our contemporary EAP framework provides independent, short-term professional counselling services that are uniquely tailored to produce the best outcomes. Around 80% of issues are resolved by the end of our series of sessions.

Our EAP Services are:

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Convenient

Our EAP services are easy to access.

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Private

We maintain client confidentiality.

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Flexible

Appointments at times that suit you.

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Download our guide to the Employee Assistance Program

Our EAP Programs

Employee Assist

Support and counselling for a broad range of personal and work-related situations. Employees can access this stream of assistance with issues as diverse as how to deal with depression and anxiety, substance abuse of a family member or navigating a difficult workplace relationship.

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Manager Assist

Coaching and advice to assist with a variety of people management issues and develop your leadership competencies. Managers use this service when they are concerned about the mental health of someone in their team, want support before or after a difficult conversation or when they want help getting to the bottom of conflict in their team.

Family Assist

Many programs extend support to family members of employees. In these situations, our family assistance program provides counselling and mental health coaching for family members needing support across personal and/or lifestyle concerns.

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Legal Assist

Expert legal support and advice across family law, tenancy/renting, real estate, consumer disputes and more.

Career Assist

Our career specialists help with practical skills as well as vocational direction. Topics covered include career development and planning, resume writing and job-seeking assistance, interview skills and vocational counselling.

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Conflict Assist

Conflict is present in most relationships. Navigating conflict well can make a huge difference to the mental health of individuals and the productivity of organisations. Our Conflict Assist service provides strategies, tools and coaching to deal with difficult workplace and personal situations.

Nutrition & Lifestyle Assist

Specialist advice across nutrition, sleep, resilience, mindfulness, addictive behaviours, retirement planning and positive lifestyle changes.

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Money Assist

Financial Coaching to help you improve your financial wellbeing. Money Assist is used by people who want help with money management, reducing debts, saving for important financial goals, coping with financial change and many other aspects of their financial journey.

Money Assist is a financial coaching and education service and is not affiliated with any financial institutions or products. It does not provide financial advice or recommendations.

Delivery Modes

While our headquarters are in Melbourne, Australia, we're able to deliver our EAP services worldwide. We achieve this by providing our clients with numerous ways to talk to a mental health professional, including:

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Face-To-Face

Sessions conducted at one of our locations.

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Phone

Talk to a mental health professional at a time and place that suits you.

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Live Chat

Find our Live Chat function at the bottom of each page.

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Video Conference

Talk to a mental health professional online without leaving your home.

Tools

What tools can Converge offer your business?

Converge International has an array of innovative support tools that complement our services.

App

Converge App

Combining the latest digital technology with an evidence-based approach, the Converge app includes several core tools to help your employees track and improve their mental and physical health, including:

  • Appointment booking
  • Health metrics tracking & personalised human dashboard
  • Health insights library
  • Employee support (FAQ’s and e-mail support)
  • Aggregated reporting to help you understand the shifting health and wellbeing trends of your people
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Portal

Customer Portals

We offer customer portals that become your people’s one-stop for all things Converge. From booking an EAP appointment and accessing resources to downloading marketing and support assets to help your team promote services internally.

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Flourish Health & Wellbeing eMagazine

Access Converge’s eMagazine, Flourish, to see many of our accessibility features in action. Log in to your portal to read the latest edition.

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Industry leaders in workplace mental health & wellbeing

Find out how Converge partners with organisations to support their health and wellbeing strategies.

Real people that care

We boast some of the most experienced and dedicated health professionals in the industry.

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A powerful and effective approach to managing physical injuries where psychological factors are extending recovery time
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Australia Post

Learn how a brand new approach to preventing workplace psychological injuries delivers outstanding results

The relationship between physical health and mental health has been researched extensively and is now well understood. Read how we were able to dramatically improve return to work outcomes for one of Australia’s most culturally and geographically diverse organisations.

Help your employees feel supported

Critical Incident Response
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