Personalised Care for Australia’s Young People and Young Adults
Tailored support for Australia and New Zealand’s youth
Overview
Explore our Young People & Young Adult Specialist Helpline
Young people (aged between 16 and 17 years) and Young Adults (aged between 18 to 25 years) may require a specialised approach when it comes to care. As such, our consultants will be guided by the issues each caller needs to discuss, and we will support them to build capacity and resilience to make choices and decisions about their life. We respect their autonomy and encourage a sense of agency that supports growth and wellbeing.
Services
Types of Care We Provide
Young People (aged 16 and 17 years)
Specialist consultants provide support and advice specifically for young people. At this age (16 years and over), a person can generally provide their own consent for mental health support, and we recognise the unique challenges young people face. Fitting in, educational goals, family dynamics and pressure from social media can be difficult to navigate. Our Consultants can provide young people with support on:
- Cyber-bullying
- Social media experience
- Isolation
- Cultural diversity and inclusion
- Understanding mental health
- Friendships and dating
- Alcohol and drug use (prescription and illegal)
- Educational pressure
- Family relationships
Young adults (aged 18 to 25 years)
Our specialist consultants can also provide support and advice for young adults (aged 18 to 25 years) who may be navigating adulthood and require support regarding:
- Housing
- Alcohol and drug use (prescription and illegal)
- Friendships and dating
- Family relationships
- Educational pressure
We’re Here Anytime Anywhere for Australia’s Young People and Young Adults
Our commitment and priority is to support you with what you need anytime, anywhere. If you would like to contact our Young People and Young Adults helpline, you can call: 1300 687 399.
We will listen and follow your lead to support you with your unique experience and situation.
Partnership with the Department of Home Affairs
Converge has been collaborating with the Department of Home Affairs since November 2021. With a workforce of 15,000 employees, the Department sought Converge’s expertise to conduct large-scale candidate testing to assess the suitability of prospective employees for operational safety roles.