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Diversity & Accessibility

Understanding we are made up of people from all walks of life.

What is Diversity & Accessibility?

At Converge, we believe our services should be available and accessible to the widest possible audience, regardless of circumstance or ability. Equally, we understand that your teams are made up of people from all walks of life and, as such, we aim to cater for all, regardless of social identity.

We make every endeavour (where practically possible) to ensure all our digital solutions and assets are accessibility friendly, guided by the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level.

We use state-of-the-art AI technology that boasts an Accessibility Interface with UI, design, visual and cognitive related adjustments for a better user experience.

Our core downloadable files have been remediated to meet accessibility standards.

Our core video content includes closed captioning.

We offer a wide range of services that meet the varying needs of diverse groups. These include:

  • Aged Care Helpline
  • Disability and Carers Helpline
  • Domestic and Family Violence Helpline
  • First Nations Specialist Helpline
  • LGBTQI+ Specialist Helpline
  • Multi-Faith Spiritual and Pastoral Care Helpline
  • Youth and Student Helpline
  • Interpreter Services
  • Disability Friendly offices
  • Bi-lingual Consultants
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Download information about our Helplines

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What resources can Converge offer your business?

Converge has an array of innovative support tools and resources that complement our services.


Converge App

Combining the latest digital technology with an evidence-based approach, the Converge app includes several core tools to help your employees track and improve their mental and physical health, including:

  • Appointment booking
  • Health metrics tracking & personalised human dashboard
  • Health insights library
  • Employee support (FAQ’s and e-mail support)
  • Aggregated reporting to help you understand the shifting health and wellbeing trends of your people

Customer Portals

We offer customer portals that become your people’s one-stop for all things Converge. From booking an EAP appointment and accessing resources to downloading marketing & support assets to help your team promote services internally.


Flourish Health & Wellbeing eMagazine

Access Converge’s eMagazine, Flourish, to see many of our digital accessibility features in action. Log in to your portal to read the latest edition.

Flourish Magazine Cover
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Industry leaders in workplace mental health & wellbeing

Find out how Converge partners with organisations to support their health and wellbeing strategies.

Real people that care

We boast some of the most experienced and dedicated health professionals in the industry.

A powerful and effective approach to managing physical injuries where psychological factors are extending recovery time
case study
Australia Post

Learn how a brand new approach to preventing workplace psychological injuries delivers outstanding results

The relationship between physical health and mental health has been researched extensively and is now well understood. Read how we were able to dramatically improve return to work outcomes for one of Australia’s most culturally and geographically diverse organisations.

Help your employees feel supported

Diversity & Accessibility

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