Sanja, as the Executive Director of Operations at Converge, brings 10 years of experience in customer service & operational leadership and is passionate about developing staff. She embeds quality operational systems & processes to deliver a quality user experience across customer service, process improvement, data analytics and workforce optimisation. Sanja continues to play a key role in Converges’ digital transformation journey to enhance systems to support a quality experience. Sanja comes with a background in Psychology and is combines mental health experience with a Masters in Business to ensure operational excellence.
Sanja, as the Executive Director of Operations at Converge, brings 10 years of experience in customer service & operational leadership and is passionate about developing staff. She embeds quality operational…
