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Expert financial coaching & financial wellbeing services
Give your employees the power to manage their finances with independent and expert EAP financial coaching.
Financial education & awareness
Budget planning
Rebuild financial wellbeing
11,160
Financial Coaching sessions delivered in FY25
92,000+
Converge App engagements since 01 January 2025
Financial Coaching in Your EAP Ecosystem: Expert Support for Financial Wellbeing
Financial Coaching forms part of Converge’s broader workplace wellbeing ecosystem, helping employees build financial confidence, reduce money-related stress and improve overall wellbeing. Combined with digital wellbeing tools, coaching, counselling and specialist support, our care provides proactive support that helps employees thrive both at work and at home.
Financial wellbeing support that reduces stress
Digital wellbeing tools that support proactive wellbeing
Expert human support backed by technology
Integrated workplace wellbeing ecosystem
National network of wellbeing, coaching and specialist professionals
Our Digital EAP Wellbeing Tools empowering financial wellbeing
The Converge App
Dedicated insight articles on financial wellbeing
MoneyMatters module and challenge
24/7 booking for Financial Wellbeing Coaching & other EAP streams
Explore the App
Employee Wellbeing Portal
Dedicated tipsheets exploring themes on financial wellbeing
Finance coaching awareness session delivered by an expert
Booking and live chat for EAP support
Overview
What is Financial Coaching & How does this EAP service work
96%
of employees established a positive relationship with their financial coach.
Financial coaching is a personalised support service that helps employees improve financial wellbeing, build confidence with money and make informed financial decisions. Through Converge, employees and eligible family members can access expert guidance on budgeting, saving, debt, retirement planning and everyday money management.
How does financial coaching work?
Converge’s financial coaches work one-on-one with employees to understand their financial situation, identify goals and create a tailored plan. This may include budgeting, reviewing spending habits, building savings strategies and developing practical money habits that support long-term financial wellbeing.
Feeling like they are doing ok, but would love a general financial health check
Are having trouble paying bills and need help with a financial management plan
Want to save money, reach financial milestones, retirement plan, life transitions or change such as separation or divorce
Just want to learn some positive financial habits
Empower Your Employees To Gain Control Over Their Finances
Why your employees may need financial wellbeing support
86%
of staff said their financial coach supported them positively with their money issue
Your employees may need financial coaching because financial stress can have a significant impact on their ability to focus and engage inside the workplace. According to AIHW, financial stress increased from 11% to 13%, highlighting the growing impact of cost-of-living pressures on Australians.
Our financial wellbeing support services are designed to support your employees at every stage of their financial journey. In reality, every single one of your employees can benefit from the expertise of our financial coaches. It’s never too late to start the journey and support your people to achieve better financial wellbeing.. To help your staff thrive, we provide professional guidance and financial education to help individuals manage:
Please note: This service is not affiliated with any financial institutions or products and all coaches remain neutral and independent in their support. Financial coaches do not provide financial advice or recommendations on investments and funds.
Cost-of-living pressures
Build savings
Manage debt and set realistic financial goals
Plan for a secure financial future or retirement
“I just wanted to say thank you for all your support over the past few months. Navigating the financial side of things while going through such a difficult time has been incredibly overwhelming and your calm, clear guidance has made a world of difference.”
★★★★★
→ Converge EAP user of Financial Coaching
“From our very first meeting, I was met with kindness, empathy, and absolutely no judgement which was so appreciated. [Their] knowledge of budgeting, money management, and debt strategies is exceptional.”
★★★★★
→ Converge EAP user of Financial Coaching
Testimonials
The difference our EAP Financial Coaching makes
Read some reviews from people like your employees who have utilised our financial coaching service to see how transformative the sessions are and the difference they make to their financial wellbeing.
“I initially felt anxious about what lay ahead, but thanks to my regular meetings with you, I now feel calm.”
★★★★★
→ Converge EAP user of Financial Coaching
21%
of support provided in FY21 was specialised care – including Financial Coaching
What Financial Coaching support can Converge provide?
Budgeting is a strong foundation, but our coaching goes far beyond it to build financial literacy, confidence and long-term financial wellbeing. A budget is an excellent starting point, but lasting financial wellbeing comes from understanding your money, building healthy financial habits and making informed financial decisions.
Good money management starts with understanding where your money goes—not simply creating a budget. Financial coaching helps employees improve financial wellbeing through better spending habits, stronger financial literacy, healthier money behaviours and practical strategies for achieving long-term financial goals. While budgeting is one important tool, our financial coaches also support debt reduction, savings, retirement planning, financial resilience and major life transitions.
A financial coach can support employees to achieve good financial management with:
- Financial Health
- Excellent Money Management
- Reaching Financial Goals/Milestones
- Debt Reduction/Education
- Property Purchase Guidance
- Reducing over-spending
- Money & Relationships
- How & when to borrow money
- Stop Living Pay to Pay
- Financial management during change to income/pay cycles
- Financial strategies during divorce/relationship separation
- Redundancy or Employment Transition
- Understanding Superannuation and investing fundamentals
- Planning for retirement
Increase awareness of financial goals and future aspirations
Support motivation to create healthy financial habits
Enhance financial literacy and improve confidence with choices and decision making.
Supporting your employees financial wellness
How to improve financial wellbeing with Converge
Financial wellbeing can impact mental health, so supporting your people to achieve financial wellness can be key to minimising stress inside and outside of work. Coupled with our other support streams, our financial coaching team will help your employees work on their financial goals! Here’s how Converge can help…
Supporting your employees who are dealing with debt
Debt can affect mental health and financial wellbeing. We help employees create plans that reduce stress and build control.
Debt can have a detrimental impact on employee mental health and financial wellbeing and potentially contribute to mental health conditions such as anxiety, stress and depression.
Statistically, 46% of people in debt also suffer from mental ill-health. Ensure your employees are able to receive the financial education they need to support their debt management.
At some point in time most of us will incur a level of debt. Our financial coaches can help employees create practical strategies to reduce debt, minimise financial stress and stay on track with their goals. Coaching can also provide expert guidance on taking on debt to ensure informed choices and considered decisions. So, regardless of your financial situation and level of debt, having the support of a financial coach can support you in feeling more in control to enable greater financial security and wellbeing.
Build New Financial Skills & Improve Wellbeing
Learn new skills, expand knowledge, and build healthy habits that lift clarity, confidence, and everyday money decisions.
Financial Wellbeing can be enhanced through:
- Learning new skills
- Expanding financial knowledge
- Building confidence
- Having greater clarity to enable more informed decisions
We focus on building healthy financial habits for:
- Better money management
- Goal setting
- Reducing personal conflicts
- Uplifting confidence
Improved financial wellbeing can positively enhance:
- Personal wellbeing
- Relationships
- Greater engagement
- Productivity
- Flourishing in the workplace
What Does a Financial Coaching Appointment Look Like?
Supporting 2.7 million employees & their immediate family members across 1,700 organisations
Financial coaching starts with understanding your current financial situation and future goals. Your financial coach then develops a personalised action plan, provides ongoing guidance and helps you build the confidence and skills to make informed financial decisions. Every appointment is confidential, practical and tailored to your individual needs.
01
Complete your financial health check
Your staff’s first appointment focuses on understanding their current financial situation, financial goals and any challenges they’re experiencing. Their financial coach may complete a financial health check, identify priority areas and recommend practical strategies or activities to help build greater awareness of their spending habits and financial behaviours.
02
Receive your personalised financial coaching plan
Based on their goals, their financial coach develops a tailored action plan designed around their circumstances. Appointments can be held weekly or fortnightly via phone or video, depending on their preferences and availability. Employees can attend individually or with a partner, and every session is completely confidential.
03
Build long-term financial confidence
As they progress through their coaching program, their financial coach provides practical guidance, accountability and ongoing support to help them achieve their goals.
Watch our financial support interview
Expert advice from a financial specialist – Watch or listen to Thrive on the go, or from the comfort of your home.
”“Having a financial coach is like having a personal trainer for your money.”
Cate, Financial Coach, Converge
Financial Coaching Frequently Asked Questions
What is financial coaching and how can it improve employee financial wellbeing?
Financial coaching is a personalised, one-on-one service that helps employees build financial confidence and achieve financial goals. Through expert guidance from a money coach or financial mentor, employees can learn budgeting skills, financial education principles, and ways to manage cost-of-living pressures and constraints. By supporting employee financial wellbeing, financial coaching can help to reduce stress, improve financial literacy, and enhance overall workplace financial wellness.
What topics are covered in financial coaching sessions?
Each financial coaching session is tailored to the employee’s individual needs. Topics may include budgeting, saving strategies, debt reduction, financial goal setting, superannuation education, retirement planning, and building healthy money habits. Employees work closely with a qualified money coach or financial mentor to create practical, achievable plans that support ongoing financial wellbeing both at work and at home.
Why is employee financial wellbeing important for businesses?
Employee financial wellbeing can be linked to improved workplace engagement, and mental health and wellbeing. When employees feel financially secure, they can often be less stressed and more able to focus and show resilience. How? Because support with financial issues and challenges positively correlates with improved wellbeing. Greater wellbeing means fewer outside pressures impacting your employee’s performance and productivity.
Investing in workplace financial wellbeing initiatives — such as financial coaching or financial mentor — can reduce financial stress, improve staff retention, and foster a positive organisational culture where employees can thrive personally and professionally.
Who can benefit from financial coaching or mentoring?
Everyone can benefit from financial coaching — from those managing debt to those planning for major life milestones like home ownership or retirement. A financial mentor or money coach provides tailored financial education to help employees build savings, create realistic budgets, and reach personal financial goals. Whether an employee is struggling financially or simply wants to improve their money management skills, financial coaching enhances overall financial wellbeing and empowers long-term success.
Is Converge financial coaching confidential?
Yes. Financial support appointments are confidential. Employees can attend on their own or with a partner, and appointment details are not shared with their employer.
Is financial coaching the same as financial advice?
No. Converge financial coaching provides education, guidance and practical support, but it is not financial advice. Coaches do not recommend specific investments, funds or financial products.
Can financial coaching help employees manage debt?
Yes. Financial coaching can help employees understand their debt, create realistic management plans, reduce stress and build more control over their financial situation.
Can financial coaching support retirement planning?
Yes. Financial coaching can support employees with retirement planning, superannuation education and financial goal setting.
How can employees access Converge financial coaching?
Eligible employees can access financial coaching through their organisation’s Converge EAP or workplace wellbeing program via the Converge App, Employee Wellbeing Portal or available booking channels.
Partner with Converge for your EAP needs
Want to strengthen financial wellbeing in your workplace? Speak to Converge about our Financial Coaching, EAP, and workplace wellbeing programs.
Creating happier employees through promoting greater financial wellbeing
Take a look at our packages to see how we can improve your employee’s mental wellbeing.
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