Care Anytime Anywhere
We help you design a high-quality program that meets your needs and will make the most difference
Extraordinary impact on our ambitious clients:
60+
Years of experience
2,000+
Qualified clinical professionals
500+
Critical Incident and emergency response specialists
7:1
Average ROI for every dollar invested
Converge brings together all the necessary technology and trusted services to help our clients solve their business problems.
We begin by understanding the real issues, using insights, data, and technology to assess the situation. Then, we design a high-quality program tailored to your needs, making a significant impact without high costs. Our programs often start saving you money immediately.
Our history
The Rich History of Converge
Since the 1960s, our long history has culminated in us becoming one of the most trusted providers of employee health and wellbeing services across Australia and New Zealand. We’ve even extended our footprint to include global organisations across all industries and sizes. Here is our story…
1950s
In the late 1950s, faith leaders recognised the complex mental health challenges faced by soldiers returning from WWII, including ‘Shell Shock’ (now known as PTSD) and alcohol dependence. Later that decade, in 1958, the Anglican Industrial Mission established to provide Chaplains to ‘walk the floor’.
1960s
During this decade we founded the not-for-profit organisation, ITIM (International Training in Industry and Management). Our counselling services also commenced growing strongly in various industries including agriculture, mining, emergency services, defence, government, utilities, and aviation.
1980s
During the 1980s is where we began delivering our EAP services. We then established our trauma counselling and critical incident programmes in 1983.
1990s
By 1996, we’ve grown considerably to include over 205 staff members and 225 local Chaplains. A year later in 1997, the ITIM Australia Foundation formed to conduct research and education.
2010s
During 2013, we acquired ResolutionsRTK and conflated our services. We also evolved to become the name you know and trust: Converge.
3 years later we acquired the SafeSelect brand and added them to our umbrella of service offerings.
Our beliefs
We believe in caring for people, which is why we partner with thousands of organisations and support millions of employees and their families. Why? Not just because it’s good for the bottom line but because it’s the right thing to do.
Care Anytime, Anywhere – that’s our promise!
We also believe in creating support programs that truly provide the care and support your employees deserve. As such, we prioritise mental health and wellbeing to ensure it is an integral part of how people work every day.
Our mission
Our mission is to make Care immediate and accessible – Anytime, Anywhere, 24/7. But good intentions aren’t good enough. So, we’ve ensured care is an intrinsic and core part of our business, and always readily available when our clients need it.
To achieve this commitment, we partner with organisations to increase the effectiveness and wellbeing of their people, designing and delivering relevant consulting and training services with measurable results.
Our values
We strive to be the leading partner for businesses, fostering collaboration, inspiring sustainable transformation.
We hire for heart
We problem solve quickly
We build bridge
We challenge for growth
We take risks and believe in second chances
Meet our clients
Who Converge has been worked with on the regular
We partner with our clients to deliver tailored solutions and services
Transport
Qantas
Qantas is one of Australia's largest airline companies and a staple Australian brand. Known for customer and freight transportation, Qantas has established themselves as one of the worlds leading airlines.
Transport
Qantas
Qantas is one of Australia's largest airline companies and a staple Australian brand. Known for customer and freight transportation, Qantas has established themselves as one of the worlds leading airlines.
Government
Victoria State Government of Health and Human Services
The Victoria State Government of Health and Human Services oversees public health, healthcare services, and social support programs in Victoria.
Government
Victoria State Government of Health and Human Services
The Victoria State Government of Health and Human Services oversees public health, healthcare services, and social support programs in Victoria.
Government
Bayside City Council
Bayside City Council is a local government authority in Melbourne, Australia, responsible for providing services and facilities, maintaining public infrastructure, and supporting community development in the Bayside area.
Government
Bayside City Council
Bayside City Council is a local government authority in Melbourne, Australia, responsible for providing services and facilities, maintaining public infrastructure, and supporting community development in the Bayside area.
Industry experts
Get to know our industry leaders
We partner with our clients to deliver tailored solutions and services
Andrew Hume
Chief Executive Officer
Sharon Papworth
Chief Financial Officer
Jade Nicholson
Executive Director of Client Relationships
Sanja Malenic
Executive Director of Operations
Lana Schwartz
Executive Director of Strategic Solutions
Cate Page
Chief Clinical Officer
Paul Gretton-Watson
Executive Director of Strategic Engagement
Petrina Astbury
Executive Director of People Culture and Learning