Psychosocial risk assessment in the workplace
Creating a safe and healthy workplace has never been more important with proposed and future amendments to WH&S legislation requiring organisations to manage their psychosocial risks.
Converge’s Psychosocial Risk Assessment Packages
Hazard Identification
Psychosocial hazard identification survey identifying psychosocial risk within your organisation.
What this package includes:
- Psychosocial hazard report
- Psychosocial risk prioritisation
- Demographic analysis
- Hazard identification survey
- Records and reports analysis
- Survey and demographic analysis
- Risk prioritisation
- Likelihood and severity analysis
- Psychosocial hazard and assessment report
- Location-based heat map
- Psychosocial Risk register and report
- Control measures and strategic recommendations
- Stakeholder presentation
Hazard Assessment
This package includes all the psychosocial tools available in Hazard Identification, with the addition of further analysis.
What this package includes:
- Psychosocial hazard report
- Psychosocial risk prioritisation
- Demographic analysis
- Hazard identification survey
- Records and reports analysis
- Survey and demographic analysis
- Risk prioritisation
- Likelihood and severity analysis
- Psychosocial hazard and assessment report
- Location-based heat map
- Psychosocial Risk register and report
- Control measures and strategic recommendations
- Stakeholder presentation
Risk & Strategy
In addition to the first two packages, Hazard Identification and Hazard Assessment, you'll also receive:
What this package includes:
- Psychosocial hazard report
- Psychosocial risk prioritisation
- Demographic analysis
- Hazard identification survey
- Records and reports analysis
- Survey and demographic analysis
- Risk prioritisation
- Likelihood and severity analysis
- Psychosocial hazard and assessment report
- Location-based heat map
- Psychosocial Risk register and report
- Control measures and strategic recommendations
- Stakeholder presentation
Reach out to discuss our range of psychosocial packages
We can make a significant different to the safety of your workplace!
Download our Psychosocial Risk Assessment Guide
Effectively mitigating psychosocial risk is essential for fostering a culture enveloped in wellbeing. As such, download our Psychosocial Risk Assessment Guide collated by our National Psychosocial Risk Manager who has over 20 years of experience. He provides detailed steps that will guide you through the psychosocial risk identification process.
Specialised Assessments
What are psychosocial risks?
Psychosocial safety refers to the conditions within a workplace that supports the psychological and emotional wellbeing of employees, creating an environment free from harm or undue stress caused by work-related factors. It encompasses the identification and management of psychosocial risks and the organisational culture that can negatively impact mental health and overall wellbeing.
For organisations, ensuring psychosocial safety is not just about compliance with regulations; it is about fostering a culture where employees feel valued, supported and psychologically safe. This involves recognising the impact of workplace dynamics – such as leadership style, communication patterns, and conflict resolution – on employee mental health. When organisations prioritise psychosocial safety, they are not only addressing mental health risks but are also enhancing productivity, reducing absenteeism, improving retention, and ultimately creating a more resilient, engaged workforce.
In todays complex workplace environments, where the lines between our personal and professional lives can blur, organisations are increasingly aware of the importance of psychosocial safety. Leaders who proactively manage psychosocial risks through wellbeing initiatives, clear policies, and supportive leadership demonstrate a commitment to the long-term health and success of their employees and the organisation as a whole.
But what are the 14 psychosocial risks:
- Low job control,
- High or low job demands,
- Poor support,
- Poor change management,
- Organisational Justice,
- Low recognition and reward,
- Low role clarity,
- Poor workplace relationships,
- Poor environmental conditions,
- Remote and isolated work,
- Exposure to traumatic content or events,
- Violence and aggression,
- Bullying,
- Sexual harassment.
Understand your organisation’s risk profile
Take our psychosocial risks identification survey!
Take our survey below to see the risk level for your organisation to evaluate which psychosocial risk assessment is best for you. Please note: your outcome is not evidence based and may not reflect the complete picture of your organisation’s risk profile. Please access your free conversation with our Psychosocial Risk team to learn more about how Converge can support you by completing the form post survey.
Does your organisation have clear processes to identify, assess and control psychosocial hazards, such as low job control, poor support, and exposure to trauma?
Do you have a process in place to consult with workers when they are likely to be exposed to a psychosocial hazard, such as organisation change, high job demands and exposure to workplace violence?
Are workers encouraged and supported to report psychosocial concerns without fear of stigma or negative consequences?
Understanding Psychosocial Risks
What we offer to help you manage your psychosocial risks
Psychosocial Risk Assessment
Our psychosocial risk assessment is a systematic approach to identifying and mitigating mental health risks in the workplace. By recognising potential hazards, evaluating their impact, implementing control measures, and continuously reviewing their effectiveness, we help organisations create safer, healthier environments. This comprehensive process not only ensures compliance with legal requirements but also fosters a supportive and positive workplace culture.
Strategic Partnerships for Psychosocial Risk Management
- Expertise in designing, developing and reviewing psychosocial risk management systems
- Comprehensive psychosocial strategy development through facilitation, creating and reviewing strategies
- Psychological support to ensure the mental wellbeing and safety of employees, including training, crisis intervention, peer support programs, employee assistance programs, workplace wellbeing initiatives and leadership development
Psychosocial Risk Management & Mitigation
Based on these 14 risks, and those not identified in the framework, Converge with partner with you to develop your psychosocial risk specific strategies, that include:
- Specialised consulting on specific psychosocial risk mitigation and alignment with workplace culture.
- Facilitated psychosocial risk solutions development targeting, senior leadership, front line leadership or teams.
Psychosocial Risk Management Training
This form of training involves tailored multimodal psychosocial health and safety training programs, including psychosocial awareness, conducting risk assessment, risk mitigation and risk specific topics.
Our programs can target executives, leaders, staff and specialists in Health, safety and wellbeing, including:
- Face to face
- Webinars
- eLearning
- Micro-learning
- Multimodal
Culture & Psychosocial Health Audit
We can support you in creating and sustaining a healthy workplace, which has never been more important. By building a positive working environment and managing psychosocial health and safety, you can help improve your organisational and individual outcomes, while avoiding the costs associated with an unhealthy workplace.
What Our Culture & Psychosocial Health Audit Entails
A holistic approach aimed at measuring the current state of psychosocial health and wellbeing in the workplace. It involves a rigorous and bespoke audit process that identifies actions that can be taken from a prevention, promotion, early intervention and recovery perspective to create and sustain a healthy workplace.
Psychosocial safety explained on the THRIVE Podcast!
Psychosocial risk management can seem complex. So we’re bringing you an insightful podcast episode staring our National Psychosocial Safety Manager, Brett Webb, who details what psychosocial risks are and how they may impact your workforce. Brett’s experties lies within this specialised area and with over 15 years of experience, you’re sure to learn a thing or two about psychosocial risk management!
To provide you with more information and research, Brett has crafted a whitepaper titled: Psychosocial Hazards Unveiled: Insights and Solutions for Modern Workplaces. Here you’ll find key strategies to mitigating psychosocial risks, as well as insights on how mental health hazards can harm your employees. Not to mention, you can download it for free! click the button below to access…
Answering Your Psychosocial Risk FAQs
What is psychosocial risk?
Psychosocial risk refers to workplace factors that can negatively affect employees’ mental health, wellbeing, and performance. These risks often arise from the way work is designed, organised, or managed, as well as from workplace culture and interpersonal relationships. Common examples of psychosocial hazards include excessive job demands, lack of role clarity, poor support from leaders, workplace conflict, bullying, or exposure to traumatic events.
When left unmanaged, psychosocial risks can lead to stress, burnout, anxiety, depression, reduced productivity, and higher staff turnover. Effective psychosocial risk management means identifying these hazards, taking steps to reduce or eliminate them, and building a safe, supportive, and psychologically healthy workplace.
What are the 14 psychosocial risks
In Australia, Safe Work Australia identifies 14 key psychosocial hazards (sometimes called psychosocial risks) that employers must manage to protect mental health and wellbeing. These risks highlight how work design, organisation, and culture can create stress or harm.
High or Low Job Demands – excessive workload, unrealistic deadlines, or not enough meaningful work.
Low Job Control – having little influence over how or when work is done.
Poor Support – limited guidance, resources, or help from managers and colleagues.
Low Role Clarity – uncertainty about job responsibilities or expectations.
Poor Organisational Change Management – unclear communication and lack of support during change.
Inadequate Reward and Recognition – effort not acknowledged or fairly rewarded.
Poor Organisational Justice – unfair treatment, policies, or decision-making.
Traumatic Events or Material – exposure to distressing content or incidents.
Remote or Isolated Work – working away from support systems or in unsafe environments.
Poor Physical Environment – noise, unsafe conditions, or uncomfortable workspace.
Violence and Aggression – threats, abuse, or physical harm from others.
Bullying – repeated unreasonable behaviour that creates risk to health and safety.
Harassment (including Sexual Harassment) – unwelcome conduct that causes harm.
Conflict or Poor Workplace Relationships – persistent friction or hostility between staff.
Why it matters: Managing these 14 psychosocial risks isn’t just about compliance with new regulations. It helps organisations build safer, healthier, and more productive workplaces while reducing the risk of stress, absenteeism, and turnover.
What is a Psychosocial Risk Assessment?
A psychosocial risk assessment is a structured process that helps organisations identify, assess, and manage workplace factors that may harm employee mental health, wellbeing, and safety. It looks at how work is designed, managed, and experienced — for example, job demands, role clarity, workplace relationships, and organisational culture.
The goal of a psychosocial risk assessment is to:
- Identify psychosocial hazards (such as bullying, poor support, or excessive workload).
- Evaluate the level of risk these hazards pose to employees and the organisation.
- Develop strategies and control measures to reduce or eliminate risks, identify how to implement your control measures, and promote a safe, healthy workplace.
- Ensure compliance with new workplace health and safety regulations.
How Converge Can Help
At Converge, we deliver comprehensive psychosocial risk assessments tailored to your business. Our specialists provide:
Expert facilitation to uncover hidden risks through surveys, workshops, and consultations.
Practical analysis and reporting with clear insights into current and emerging risks.
Customised recommendations to reduce hazards and build a culture of safety and wellbeing.
Tiered service packages — from basic hazard identification to advanced risk and strategy planning — to suit your organisation’s needs.
By partnering with Converge, you not only meet your legal obligations but also create a healthier, more productive workplace where employees feel supported and engaged.
Why is psychosocial safety important?
It is now a legal requirement under Work Health and Safety laws to manage psychosocial risks (excluding Victoria) through appropriate psychosocial risk management processes.
Safe, supportive workplaces lead to better performance, lower turnover, and higher engagement.
Psychosocial risks left unmanaged can lead to stress, burnout, absenteeism, and compensation claims.
What are examples of psychosocial hazards?
- Excessive workload or unrealistic deadlines
- Poorly managed or communicated organisational change
- Lack of support from leaders or peers
- Harassment, bullying, or discrimination
- Low role clarity or conflicting job demands
- Remote or isolated work without support mechanisms
These are all factors considered in a psychosocial risk assessment or broader psychosocial assessment.
How do we help organisations with their psychosocial risk assessment?
We use a validated framework and a combination of methods, including:
Employee surveys, records and reports, focus groups, observation and interviews to capture lived experiences
Psychosocial risk analysis (including benchmarking, demographic analysis, heat mapping, severity and likelihood analysis)
Existing control measure analysis
Developing further controls and strategic recommendations for stronger psychosocial risk management
How does psychosocial safety link to leadership?
Leaders play a critical role in psychosocial risk management and workplace safety. They set the tone for culture, model respectful behaviour, and provide clarity and support. Our leadership development programs often focus on:
- Building awareness of psychosocial hazards and psychosocial risks
- Enhancing communication and emotional intelligence
- Managing workloads and organisational change effectively
- Creating psychologically safe team environments through proactive psychosocial risk assessment
What benefits can clients expect?
Organisations that prioritise psychosocial safety through regular psychosocial assessments and structured psychosocial risk management typically see:
Increased employee wellbeing and morale
Stronger retention and reduced recruitment costs
Enhanced reputation as an employer of choice
Higher productivity and performance outcomes
Want to learn more?
