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Workplace Training and Development

Investing in effective workplace training and development programs is essential for enhancing your employees’ capability to support your strategic objectives.

Our approach to training & development

What is Training and Development?

We define workplace training and development as a targeted, evidence-based learning program that equips your teams with the knowledge and skills to perform at their best. Our educational employee training programs are designed to build thriving teams who can communicate effectively, minimise psychosocial risks, adapt to change, and foster a positive culture.

Workplace training is essential. Promoting continuous development and providing training ensures that your employees and leaders are equipped with the tools to succeed. There are also many nuances and challenges in every organisation. This could be performance management, overcoming hurdles, cross-cultural communication, and more. As such, providing training to your teams is a must to continue business growth and scalability.

Our tailored training and development programs transcend typical corporate offerings, focusing on the unique needs of your organisation. We specialise in understanding your people’s learning needs, designing and delivering engaging training programs focused on:

Measuring the Impact of Employee Training and Development Programs

When your staff participate in our workplace training and development programs, they will gain the confidence and skills to address the challenges they face and put their best foot forward. Whether that’s navigating change and uncertainty, managing the risk of vicarious trauma, tackling difficult conversations and more. But if you like numbers – and let’s be honest, we all do – here’s the difference our training and development programs make…

500+

training programs delivered annually

8.81/10

average training participant evaluation rating

91.23%

reported feeling more confident to address challenges explored in the training programs

93.72%

of training participants indicated that Converge facilitators had strong subject matter expertise

More than just an EAP

Our Workplace Training and Development Programs

Each of our workplace training programs are designed with your employees in mind. Our workplace development sessions remove the stale and humdrum nature of some training programs. Instead, we offer your employees a collaborative and engaging session with thought-provoking topics and skill-building exercises your staff can put into practice. When your staff participate in our employee training programs, they will be more prepared to tackle new and existing challenges.

We have over 20 blended learning programs. So, let’s explore the range of workplace training products we have available:

Leadership Training and Development and Workplace Development Programs

Our Leadership Development Programs are highly tailored to meet your specific leadership capability needs. We have developed a comprehensive range of modules that we are confident will deliver the results you’re looking for. Our leadership program specialises in psychosocial safety leadership, with a focus on how to lead safe and healthy teams that thrive.

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eLearning and Blended Workplace Training Programs

Accessible and scalable modules with reporting options for your workplace learning requirements. Each module offers your employees essential workplace training with a focus on wellbeing and psychological safety. Our eLearning modules can be accessed via ‘Per user’ or licensing options, and we also offer custom-built options.

We can provide our modules to you so they can be hosted on your internal LMS.  Give your employees learning modules that are engaging and don’t feel like another chore. Learn more about our eLearning modules by hitting the button below!

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Career Development Training

With the ever-changing nature of work, career development has never been more critical. Converge delivers practical training programs and individual coaching focused on career development.

Our expertise lies in practical career development activities, including resume development, career planning, interview skills, retirement planning, job search and performing in a recruitment process. Our services are tailored to the unique needs of training and coaching participants.

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Respectful workplace behaviour

Organisational culture is underpinned by the behaviour of employees and leaders. Problematic workplace behaviour can erode organisational culture and contribute to a range of business and safety risks.

Our behaviour programs address inappropriate workplace behaviour, including bullying, sexual harassment, discrimination, and victimisation, acknowledging the impact this can have on individuals, teams, and organisations. These programs are often implemented alongside other initiatives to meet legal obligations and promote a safe and healthy workplace.

Employee training and coaching

Coaching is a proven and powerful form of intervention to support individual learning. It is also a great addition to traditional training as it creates traction and accountability for achieving specific individual goals.

We only use highly experienced and accredited coaches to deliver this important work. This can take the form of short-form 4–6-week intensive coaching engagements, or longer-term support and embedment practice over several months, to cement leadership goals and learning outcomes.

Your staff will get the most out of the session and will be equipped with actionable insights that can be implemented immediately. It’s time to give your staff an employee training and coaching program that makes an impact. Start today!

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Change Management

We recognise the frequency of organisational change and the challenges that can be experienced. We deliver a range of services that support your people transitioning through change. Our expertise is in understanding and guiding the people aspects of change, whether through strategic planning, leadership development, capability development, or psychological support.

We provide support during specific stages of the change process. We also work with your executive and senior managers to plan the right support at the right time and build this into your overall transformation program. Handle change effectively with a thorough strategy built by Converge. We will support your organisation and employees with care, empathy, and sensitivity. Enquire today!

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Vicarious trauma training

We know that managing the risk of vicarious trauma is a safety and risk management priority for workplaces that are exposed to traumatic events and materials. We have a strong track record of delivering holistic services that manage the risk of vicarious trauma across the employee lifecycle.

From a training and development perspective, we offer eLearning and learning programs focused on enhancing leaders’ capacity to mitigate the risk of vicarious trauma and to provide early intervention support. Further programs focus on equipping employees to perform their roles safely and contribute to risk management efforts within their teams.

Promote psychological safety and psychosocial risk mitigation by enhancing the awareness and capability of your employees and leaders to address the risk of vicarious trauma in their work. Enquire now!

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And, there’s so much more!

Reach out to our amazing training and development team to find out the many other training and development products and services we provide to thousands of organisations every year.

Contact our team today to discuss our range of options. Call 1300 687 633

Meet our workplace training and development director

James Sclater – National Learning Solutions Manager

James is a Registered Psychologist with a Master’s in Organisational Psychology. He has consulting experience spanning the last decade, working with organisations from all industries in the public and private sectors. He is passionate about learning and development, particularly programs focused on creating and sustaining high-performing, safe and healthy workplaces.

”“Training and development are essential to building a capable, confident, and future-ready workforce. We empower individuals to continually learn, adapt, and apply new knowledge in a rapidly changing environment. Beyond skill enhancement, effective training strengthens engagement, resilience, and wellbeing — creating teams that are not only competent but motivated and supported to perform at their best. ”

James Sclater
James Sclater

Partnering with the Department of Home Affairs to build a job-ready, safety-focused workforce

Since November 2021, Converge has supported the Department of Home Affairs (15,000+ staff) with large-scale psychological suitability assessments for operational safety roles. More than 1,500 prospective candidates have been evaluated to identify strengths, mitigate risks, and ensure those who progress are ready to thrive in the Australian Border Force’s rigorous 12-month training pathway. Insights from the assessments were aligned with the Department’s training and development programs—helping accelerate learning, inform coaching, and strengthen workforce capability from day one.

Organisation: Department of Home Affairs Industry: Government Size: 15,000 employees
Read the case study →
Challenge & Objective: Assess candidate suitability at scale—before intake—so the right people progress into ABF’s 12-month training, while embedding development-ready insights to support safe, effective performance in role.

Workplace Training and Development FAQs for Australian Organisations

What is Workplace Training and Development?

Workplace training and development refers to structured programs designed to enhance employee skills, knowledge, and behaviours to achieve organisational goals. At Converge, our workplace training programs go beyond compliance — they’re engaging, evidence-based, and tailored to your workforce’s unique learning needs.

Why is Workplace Training important for employee growth?

Investing in workplace training and development helps employees build confidence, resilience, and adaptability. It ensures your people have the tools to overcome challenges, communicate effectively, and contribute to a positive, productive workplace culture.

What types of Workplace Training Programs does Converge offer?

We offer a comprehensive range of employee training programs, including:

  • Leadership Training and Development
  • Career Development
  • Respectful Workplace Behaviours
  • Change Management
  • Mental Health Leadership Programs & Mental Health Awareness
  • Vicarious Trauma
  • eLearning and Blended Workplace Training Programs

Each program is flexible, practical, and aligned with your organisation’s strategic objectives.

How do you measure the impact of Employee Training and Development Programs?

Our programs are designed with measurable outcomes in mind. Following each training session, organisations report notable behavioural change. We also provide feedback and reporting options to assess engagement, skill application, and long-term impact.

Can Employee Training be customised for my organisation’s needs?

Absolutely. Our workplace training and development programs are fully customisable. Whether you’re focusing on leadership capability, inclusivity, or wellbeing, we tailor the content, delivery, and format — including eLearning and in-person workshops — to fit your organisation’s goals and learning style.

Holistic wellbeing solutions

Couple a training program with other workplace safety and risk management solutions

Psychosocial
Risk

psychosocial (1)

Mitigate the psychosocial hazards that impact your teams with our Psychosocial Risk Assessment packages!

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Psychometric
Testing

Psychometric Testing (1)

Hire the right candidate the first time with our comprehensive, data-driven Psychometric Testing solutions

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Individual
Assessments

Individual Assessments

Support your employees with overcoming their challenges with our manager-referred Individual Assessment programs.

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Testimonials

What our customers are saying

Discover how our services have made a difference in their lives and organisations

“I wanted to thank you sincerely for your support to not only me but the CCQ office over the last few years, we have certainly achieved great things. Now with a bespoke wellbeing program well embedded, the CCQ is a safer and healthier workplace and I couldn’t be prouder.”

Employee | Coroner’s Court Queensland

“The introduction of Converge EAP felt like a weight had been lifted not just from individual shoulders but the whole organisation.”

Employee | Australia Post

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