For employees
We’re Here Anytime Anywhere for your Mental Health and Wellbeing
We invite you to explore our programs and digital-first app to understand what is accessible when Converge is your workplace wellbeing support provider.
How can we help
We are available to help you 24/7, anytime, anywhere
We ensure you receive the care and support you need whenever challenges arise. Our commitment to employee well-being means providing round-the-clock access to professional assistance, whether you’re dealing with personal issues, workplace stress, or family concerns.
Is your request urgent?
Don’t worry, we’ve got you covered
Support channels
We ensure accessing help is simple and quick
There are lots of ways you can get in contact with us and talk to a mental health or wellbeing professional:
Phone
To make an appointment with a Converge consultant call:
1300 687 327 (Australia)
0800 666 367 (New Zealand)
+613 8620 5300 (International)
Our phone lines are open Monday to Friday, 7:00am - 9:00pm (AEST).
Face-to-face
Once you’ve made your appointment, talk to one of our experienced mental health professionals at one of our eight office locations:
- Melbourne
- Sydney
- Brisbane
- Adelaide
- Perth
- Canberra
- Hobart
Whether you choose to access support in one of our head office locations in each state, or from somewhere much closer to home, please get in touch with us and we’ll find the most convenient option for you.
Video Conferences
Talk to a mental health professional from the sanctity of your own home – or wherever you feel most comfortable – with our video conference options. Get started by clicking the online booking option at the top of the page, or jump on the Converge App.
Live Chat
Live Chat with a consultant is available for EAP between:
Monday – Friday 9am – 7pm (AEST)
Live Chat for bookings and enquires is available:
Monday – Friday 9am – 7pm (AEST)
Outside of these times, please contact our Client Services team on 1300 687 327 (Australia).
Find our Live Chat feature at the bottom of each of our web pages.
Converge App
Converge App is available on both Apple and Android.
You can also book an appointment on our website
Email us and we’ll endeavor to reply to your request as soon as possible.
Care anytime anywhere
Technology-driven for a healthier future
New ways to boost your wellbeing
Key features:
- Appointment booking
- Health metrics tracking & personalised human dashboard
- Health insights library
- Employee support (FAQ’s and e-mail support)
- Aggregated reports to track shifting health and wellbeing trends.
Services
Supporting employee wellbeing beyond the workplace
Specialist Counselling & Coaching
Employee Counselling
Our Employee Counselling service provides expert advice and support for a wide range of mental health and wellbeing challenges. Whether your employees are struggling with anxiety, grief, relationship issues at home or work, or simply feeling unmotivated, we’re here to help. With confidential counselling tailored to their needs, we offer practical guidance and compassionate support to help them navigate whatever difficulties they may be facing.
Financial Coaching
Our expert financial coaches can help your employees with struggles like: cost of living pressures, helping realise financial goals, renegotiating loans with financial institutions, debt reduction strategies, budgeting and many other aspects of financial management impacting families right now.
Family Counselling
We offer personalised care to your employees' immediate family. When there are issues at home or our family members are struggling, it affects us all. So, we're here to ensure family members feel supported should they need to seek counselling or assistance.
Manager Support
We understand how crucial it is to support your managers, so we’ve made it our priority too. Our senior consultants, with extensive management experience, are ready to provide guidance – whether it’s tips for navigating a difficult conversation or advice on handling a performance issue involving a team member’s mental health. Even the most seasoned leaders face these challenges, and we’re here to help with any leadership struggle.
Nutrition & Lifestyle
The way your employees manage their lifestyle choices directly impacts their performance at work. Our expertise lies in helping them thrive with:
- Nutrition
- Sleep
- Resilience
- Mindfulness
- Addictive Behaviors
- Retirement Planning
- Positive Lifestyle Changes
Conflict Support
Conflict is an inevitable part of daily life, but when left unchecked, it can escalate and disrupt workplace dynamics. At Converge, we help your employees navigate conflict and relationship challenges, providing them with practical tools, strategies, and coaching to manage difficult situations effectively. Our support empowers your teams to resolve conflicts constructively, preserving both productivity and positive working relationships.
Career Coaching
Whether your employees are exploring their next career move or refining their skills, we’re here to help them succeed. Our expert career coaching offers personalised support, including resume guidance, development planning, and interview preparation - equipping them with the tools they need to confidently navigate their career path.
Legal Support
Navigating legal issues can be overwhelming and disruptive, affecting employees' focus and well-being at work. Our Legal Support service provides up to two confidential sessions to help employees address concerns related to family law, tenancy, and more. By offering expert guidance, we help your employees manage legal challenges with greater clarity and confidence, allowing them to remain focused and productive.
Recent resources
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