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Outplacement Services for employees impacted by organisational change

Future-focused support for employees when businesses undergo restructure and change. Our team of outplacement providers can support your teams with navigating role redundancy, undertaking a job search, and being best placed for their next career step.

What is Outplacement?

Understanding Our Outplacement Support

Providing your people with the right outplacement support and assistance when impacted by role redundancy will help minimise risk and ease individuals’ transition out of the organisation.

What are outplacement support services? Outplacement services are a support program that you, as an employer, provide when an employee’s role is impacted by redundancy.

As an outplacement provider, we can support your employees with career coaching to make their transition to new employment easier. We will also help them build confidence and support them in navigating the unsettling nature of change effectively, safeguarding their wellbeing.

We are different from other outplacement providers in the market, who favour centralised, batch outplacement for large groups on a rigid schedule. We’ve learned that one-on-one sessions are more effective, can be tailored to the individual, and drive far higher levels of satisfaction.

What else is different about what we do? Our expert Career Consultants not only provide the relevant career support but also the necessary emotional and psychological support that may be required during what can be a distressing time.

Let’s summerise what outplacement services are…

Outplacement support in action
Career transition

Career transition support

One-on-one coaching to help employees confidently move into new roles after redundancy.

job search

Practical job search guidance

Assistance with resumes, interviews and job-seeking strategies to secure new employment.

career support

Personalised support

Tailored sessions designed around the individual, not rigid group programs.

emotional health (1)

Wellbeing support during change

Emotional and psychological guidance to help people navigate the uncertainty of redundancy.

When should organisations use outplacement support?

Outplacement services are designed for one particular purpose: to support employees who have been impacted by change and redundancy. Therefore, employers and organisations should use outplacement support when implementing organisational restructure. The goal of outplacement programs is to support departing employees in their career transition, involving:

  • Career coaching and planning
  • Interview coaching
  • Resume review and writing
  • Job search strategies
  • And more

Here are some of the times you should utilise our outplacement services and support employees:

Organisational change

During organisational change, which could be due to business, economic, and technological changes.

Restructures and mergers

During restructuring and mergers, when companies shift their strategic vision, direction or during downsizing.

Termination and negotiated exits

During termination and negotiation exits, for example, when an employee's contract ends, terminating post probation, or there’s a complex exit that could engender negative fallout.

Benefits of outplacement for employees and employer brand

There are many benefits of outplacement services for both employers and employees. Ultimately, the goal of outplacement programs is to underpin a smooth and successful transition for both the organisation and the employee. Here is the range of benefits to Converge’s outplacement support program:

Benefits of outplacement programs for organisations:

  • Protect your brand and reputation by demonstrating care for the employee’s wellbeing and transition to new employment
  • Enhance the brand and demonstrate how you uphold your values for all staff
  • Model to existing staff how you treat people at all points of the employee lifecycle
  • Outplacement programs can also minimise business risk, such as negative sentiment shared by the departing employee (for example, negative reviews on Google and Glassdoor)

Benefits of outplacement programs for employees:

  • Smooth transition from their consultation period, to exit, to future employment. Outplacement services can support employees in securing new roles quicker due to effective coaching and job-search strategies.
  • Outplacement programs can increase confidence via one-to-one career coaching where the individual can identify their skills and strengths, identify new opportunities, and head into the job market with a clear direction.
  • Outplacement services also help employees build skills in resume writing, cover letter development, LinkedIn and personal brand optimisation, interview techniques, proficiency in networking, and more.
  • Outplacement programs can also help employees reduce adverse effects of job loss and reduce the stress of finding a new role.

What’s included in Converge outplacement services

When it comes to your outplacement program, you need to consider the needs of the departing employee. We have a range of packages focused on frontline roles, managers, and executive leaders, understanding that different employees will require a different level of support with their next career step.

Our tailored outplacement programs are confidential, outcome-focused and conducted within a supportive environment. It includes:

  • An outplacement manual with a range of helpful information for career transition
  • Career assessment using valid and reliable tools
  • Identification of new career opportunities
  • A collection of additional and proven tools, templates and tip sheets to give you a flying start
  • Networking skills and strategies for accessing the hidden job market
  • Personal brand advice and help with preparation for interviews
  • Building a compelling CV/resume and exceptional LinkedIn profile
  • Practical guidance on the application process and how to maximise your likelihood of success
  • Behavioural interview and salary negotiating skills — we practice this with you

How we can support your organisation with our outplacement services

We are experts in psychological support and wellbeing. We bring this crucial knowledge to how we deliver outplacement services, with sensitivity and compassion, when it is needed most.

Outplacement services delivery options

Converge’s career outplacement support is flexible, easily accessible, and delivered by our expert team of coaches and psychologists. Session delivery can be conducted virtually for ease and employee comfort, and is fulfilled via:

One-on-one consultations – Individual advice from a trained professional.

We find that one-on-one delivery consultations are the best format for your employees and enables optimal success for the outplace program. You can be sure that when you engage with Converge’s outplacement support, we will bring our crucial knowledge and expertise to how we deliver the outplacement service – with sensitivity and compassion, when it is needed most.

Wellbeing support during redundancy and career transition

In conjunction with offering outplacement support, this service can be coupled with our EAP streams, ensuring employee wellbeing is at the forefront of the change process. For example, when undergoing a redundancy process, directing employees to employee counselling provides the employee with expert counselling during this highly stressful period.

If we’re your Employee Assistance Program provider, we’re always here to ensure your employees are supported in their time of need. But if we’re not your EAP provider, our mental health services are designed to offer holistic wellbeing solutions that are easily integrated with your change strategy. The wellbeing of your departing team member should be at front of mind, so enquire about how we can offer psychological support in combination with our outplacement services.

We deliver our services with Care Anytime, Anywhere.

How to get started

Our team are on hand to support you when you need us. As such, our outplacement services are conducted as follows:

Timelines Onboarding Confidentiality
  1. Please contact our team via the form on this page.

  2. Our team will then reach out to discuss what you require from our coaching staff.

  3. We will then work swiftly to meet your tight deadlines.

  4. We will also align our support with your change strategy so that the process is seamless and effective.

  5. Once you’re ready to roll out the program, you can then share that support is available and how to access it.

  6. Our coaches will then work with your employees who decide to access the services and create a detailed transition plan and skill building needed to find future employment.

  7. Employees can access the agreed session amount and timeframe decided by you.

  8. All sessions are completely confidential and onboarding is simple.

Designed for change

A straightforward rollout that respects tight timelines, keeps onboarding simple, and protects employee confidentiality.

  • Fast set-up to meet tight deadlines
  • Aligned to your change strategy
  • Confidential 1:1 coaching support

Book your outplacement program with Converge

Speak with our team to discuss timelines, onboarding and how our career consultants can support your employees through transition.

Contact our team

Answers to your Outplacement Support questions

How long does an outplacement program run?

Outplacement timeframes are flexible. The program length and number of sessions are agreed upon by the organisation based on employee needs. Programs may range from short, targeted support through to more comprehensive transition programs.

What is included (CV, LinkedIn, interview coaching, job search)?

Converge’s outplacement program is designed to cover the full career transition journey. Support can include resume development, LinkedIn and personal brand optimisation, interview preparation, networking strategies, application guidance, salary negotiation skills, and structured job-search support. Employees also receive emotional and psychological support during what can be a challenging period.

Can outplacement be delivered virtually / Australia-wide?

Yes. Converge delivers outplacement services virtually, enabling consistent support for employees regardless of location. Our model is designed for accessibility and convenience — care anytime, anywhere.

Do you offer executive outplacement?

Yes. Outplacement support is tailored to the individual, including leaders and executives. Programs are customised to reflect career level, goals, and market positioning requirements.

Is outplacement confidential for employees?

Absolutely. All outplacement sessions are completely confidential, ensuring employees feel safe, supported, and able to engage openly throughout the transition process.

How do we start outplacement quickly during a restructure?

Getting started is simple and designed to be responsive to urgent needs. Contact Converge via the form on this page and our team will promptly discuss your requirements, align support with your change strategy, and work swiftly to meet tight timelines. Onboarding is straightforward and employees can begin accessing support quickly.

Supporting your people

EAP support that compliments our outplacement services

Training &
Development

Employees engaging in a training and development EAP session
Learn more

Psychosocial
Risk

psychosocial (1)
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EAP
Support

Employee undertaking EAP counselling session
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Career
Development

Career Development
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