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Supporting Your Mental Health & Wellbeing Since the 1960s
We partner with organisations for one reason: to support their employees and that means you.
Overview
We’re here for you in your time of need
We’re the largest Australian-owned mental health and wellbeing organisation providing EAP support and so much more. We have created a broad range of support avenues, all designed to help you access the services you need, when you need them.
We’ve evolved to be more than a traditional EAP that offers general counselling. We provide specialised and tailored support delivered by our network of over 2,000 mental health experts.
Gone are the days of antiquated care. Our contemporary approach means you can reach us via social media, phone, app, and online conveniently and immediately.
Services
Explore the services available to employees who are supported by Converge
Employee Counselling
Our Employee Counselling service provides expert advice and support for a wide range of mental health and wellbeing challenges. Whether your employees are struggling with anxiety, grief, relationship issues at home or work, sleep and addictive behaviours, or simply feeling unmotivated, we’re here to help. With confidential counselling tailored to their needs, we offer practical guidance and compassionate support to help them navigate whatever difficulties they may be facing.
Financial Coaching
Our expert financial coaches can help your employees with struggles like: cost of living pressures, helping realise financial goals, renegotiating loans with financial institutions, debt reduction strategies, budgeting and many other aspects of financial management impacting families right now.
Family Counselling
We offer personalised care to your employees' immediate family. When there are issues at home or our family members are struggling, it affects us all. So, we're here to ensure family members feel supported should they need to seek counselling or assistance.
Manager Support
We understand how crucial it is to support your managers, so we’ve made it our priority too. Our senior consultants, with extensive management experience, are ready to provide guidance – whether it’s tips for navigating a difficult conversation or advice on handling a performance issue involving a team member’s mental health. Even the most seasoned leaders face these challenges, and we’re here to help with any leadership struggle.
Nutrition Support
The way your employees manage their nutrition choices directly impacts their performance at work. Our expertise lies in helping them thrive with:
- Nutrition
- Resilience
- Mindfulness
- Positive Lifestyle Changes
Conflict Support
Conflict is an inevitable part of daily life, but when left unchecked, it can escalate and disrupt workplace dynamics. At Converge, we help your employees navigate conflict and relationship challenges, providing them with practical tools, strategies, and coaching to manage difficult situations effectively. Our support empowers your teams to resolve conflicts constructively, preserving both productivity and positive working relationships.
Career Coaching
Whether your employees are exploring their next career move or refining their skills, we’re here to help them succeed. Our expert career coaching offers personalised support, including resume guidance, development planning, and interview preparation - equipping them with the tools they need to confidently navigate their career path.
Legal Support
Navigating legal issues can be overwhelming and disruptive, affecting employees' focus and well-being at work. Our Legal Support service provides up to two confidential sessions to help employees address concerns related to family law, tenancy, and more. By offering expert guidance, we help your employees manage legal challenges with greater clarity and confidence, allowing them to remain focused and productive.
You are in safe, professional hands!
Your wellbeing is essential, but we know you won’t open up to just anyone. That why our clinical network of over 2,000 consultants are here to support you with any of life’s challenges. But we know that you want to know how qualified they are. As such, download our poster to learn more about our clinicians expertise, experience and accreditations.
Download now!
THRIVE Podcast
Expert advice on all things mental wellbeing
The THRIVE Podcast has landed and we’re here to bring you a range of topical and interesting insights delivered by our expert team of consultants, psychologists, nutritionists, counsellors and more. Tune in each month for a brand new episode, and be sure to follow us to be notified of our latest uploaded. Listen or watch on:
Care anytime anywhere
Technology-driven for a healthier future
New ways to boost your wellbeing
Key features:
- Appointment booking
- Health metrics tracking & personalised human dashboard
- Health insights library
- Employee support (FAQ’s and e-mail support)
- Aggregated reports to track shifting health and wellbeing trends.
Support Channels
We ensure accessing help is simple and quick
There are lots of ways you can get in contact with us and talk to a mental health or wellbeing professional:
Converge App
The Converge App is your handheld wellbeing platform, housing appointment booking, live chat, our engaging challenges, articles, and more - all from the tap of a screen. The Converge App is available on both Apple and Android. Scan the QR code with your phone to download.
Employee Wellbeing Portal
Access a range of resources, wellbeing tools, tipsheets, webinars, and 24/7 online booking in our Employee Wellbeing Portal. You can access our enhanced platform via your laptop, desktop, tablet and phone through our website - where you can also utilise our click-to-call and Live Chat for bookings and enquiries.
Phone
To make an appointment with a Converge consultant call:
1300 687 327 (Australia)
0800 666 367 (New Zealand)
+613 8620 5300 (International)
Our phone lines are open Monday to Friday, 7:00am - 11:00pm (AEST).
Email us and we’ll endeavor to reply to your request as soon as possible.
Live Chat
Live Chat for bookings and enquires is available:
Monday – Friday 9am – 7pm (AEST)
Outside of these times, please contact our Client Services team on 1300 687 327 (Australia).
Find our Live Chat feature at the bottom of each of our web pages, on the Employee Wellbeing Portal, and the Converge App!
Types of Employee Counselling Services in the Workplace
Employee counselling services are confidential workplace wellbeing services delivered through an Employee Assistance Program (EAP) to help employees manage personal and work-related challenges. This guide explores the different types of workplace counselling available, how EAP counselling supports employee wellbeing, and why organisations are investing in employee counselling services to create healthier, more productive workplaces.
