Specialist Services for Your Particular Need
We believe in reducing access barriers and creating supportive and inclusive environments for all.
How our specialised consultants can support you
Understanding Specific & Cultural Needs
Our consulting team has deep expertise, lived- experience and/or qualifications in each area of specialty. In recognising that everyone’s experience is unique, our consultants provide an environment where the individual is believed, heard and supported.
Our Specialist Services program provides employees with tailored support to meet their specific needs. Recognising that employees understand their challenges best, our dedicated Specialist Services offers streamlined intake to connect them with expert consultants.
We provide options and support to navigate decision-making, including referrals to community resources. Based on the needs of each person, they will receive a sensitive support plan, which may include additional sessions with their preferred consultant through our EAP program.
*Please note: these services are for specialised non-urgent support. Urgent support will be directed to our crisis support team.
Our specialist services have supported our clients’ employees for many years.
Benefits for your business
What you’ll achieve
Experience unrivalled business growth with EAP support
Key highlights:
1,800+
network of Psychologists, Counsellors, and Social Workers
130+
onsite wellbeing consultants covering +1,400 work sites
500+
critical incident specialists
7
specialist services
More than just an EAP
Our 7 Specialised Services
These services are confidential, protecting your privacy. We value that lived experiences and a desire to uphold or reclaim dignity are central to our support approach. So, we will listen and follow your employees’ lead in how best to support them in their unique experience and situation.
First Nations
Connecting Aboriginal and Torres Strait Islander peoples with specialist consultants from First Nations backgrounds or those trained in cross-cultural awareness.
LGBTQIA+
Offering confidential support from consultants who specialise in LGBTQIA+ issues and understand the sensitivity required.
Family and Domestic Violence
Accessing highly trained consultants with expertise in family violence, risk assessment and safety planning for at-risk individuals.
People with a Disability & Carers
Providing people with a disability, and caregivers, with the guidance and support they need including navigating systems like the NDIS.
Elder Care
Supporting employees caring for people who are elderly (including relatives) with access to resources and decision-making support.
Spiritual and Pastoral Care
Offering access to counsellors who draw upon spiritual resources aligned with the individual’s faith journey.
Young People and Young Adults
Responding to the unique challenges faced by young people and young adults, including those issues that may have been exacerbated by the COVID pandemic, such as isolation and educational stress.
Supporting the wellbeing of people in a high-pressure, high-profile industry
Supporting the wellbeing of people in a high-pressure, high-profile industry
