Urgent Counselling for Your Employees
Our 24/7 crisis counselling offers immediate, around-the-clock support for individuals facing urgent personal or work-related challenges.
Here’s how we help
Supporting your teams 24/7
We also provide a thorough triage of the situation, assessing the need for ongoing one-on-one counselling support or potential follow up with the individual’s GP depending on need. A crisis can affect people differently, so let us support your employees with a tailored approach and get them back on track.
Calls are promptly answered and quickly directed to a senior mental health professional, ensuring timely, expert intervention when it’s needed most.
Benefits for your business
Supporting Aussie businesses in times of need
Experience unrivalled business growth with EAP support
Key highlights:
3,800+
critical incidents responded to
40,000+
support hours provided
1,500+
emergency services incidents responded to
500+
critical incident specialists
anytime, anywhere, 24/7
The counselling we provide in a crisis
Our 24/7 crisis counselling offers immediate, around-the-clock support for individuals facing urgent personal or work-related challenges.
Prompt response
our team are always standing by, ready to support you. Any time day or night that you feel the need to speak to someone urgently for a counselling session, you can call us, and we have a dedicated clinical team ready to connect with you and support you in that moment.
Experienced team who understands
Our crisis counselling team comprise of senior mental health professionals, available to provide on-demand assistance to your employees and leaders.
Urgent & non-urgent support
Crisis counselling is available for anyone who wants to speak to someone in the moment for an urgent session. You can of course also get immediate bookings for non-urgent needs though our contact centre or via our online booking platforms and app. We have telehealth appointments available throughout the day and face to face access within a short window of time.
Partnership with the Department of Home Affairs
Converge has been collaborating with the Department of Home Affairs since November 2021. With a workforce of 15,000 employees, the Department sought Converge’s expertise to conduct large-scale candidate testing to assess the suitability of prospective employees for operational safety roles.
