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Cutting-Edge Employee Mental Health and Wellbeing Support
Providing practical, confidential support to your workforce, helping them remain resilient, productive, and engaged.
Does EAP Work?
Understanding the Effectiveness of EAP
The effectiveness of our EAP services is clear. Our extensive data demonstrates that over 80% of workplace issues are fully resolved by the conclusion of our sessions.
For more complex issues, such as bullying, our data shows that 100% of participants report a significant improvement in their wellbeing after just two sessions. This demonstrates the powerful impact our tailored support can have in addressing and resolving critical workplace risks.
To its core, an Employee Assistance Program (EAP) is about more than just care—it’s a proven, results-driven approach to supporting your employees’ wellbeing. For over 60 years, we’ve delivered effective support that help ensure employees overcome personal and work-related challenges, enhancing their ability to thrive both at work and in life.
Learn more about what makes us Converge
Our key highlights
Experience unrivalled business growth with EAP support
Key highlights:
2.7M+
employees and their family members supported across Australia
14,000
people on average per month we’re supporting
95%+
of Australians are reached by face-to-face Converge consultants and 100% by telehealth
27,500
Critical Incident appointments supporting 3,500 events in 2023
Our Services
We’re more than just counsellors, we cover the whole wellbeing spectrum
Life throws a lot at your employees, from workplace pressures to personal challenges, and it’s not always easy to stay on top of it all. That’s where our tailored EAP care streams come in. Designed to meet people where they are, we offer support for everything from stress and anxiety to complex issues like conflict resolution or grief.
Whatever your team is facing, we’re here to help them navigate it, feel better, and stay on track—both in and out of the workplace. And with care available anytime, anywhere, your employees can access the support they need when it suits them best.
Employee Counselling
Personalised counselling for a broad range of individual and work-related situations. Your employees will have access to support that addresses:
- Depression and anxiety
- Substance abuse
- Family issues
- Or navigating a difficult workplace relationship
- Grief and loss
- Plus many other common life issues that impact mental health and wellbeing.
Employee Counselling
Financial Coaching
Financial Coaching is for people who want help with money management, reducing debt, negotiating with lenders, saving goals, as well as coping with many other aspects of life’s financial journey.
Financial Coaching
Family Counselling
Our programs also extend to your employees’ family members so they, too, feel supported, which gives your employees greater peace of mind.
Family Counselling
Manager Support
Coaching and advice to assist with a variety of people management issues and develop your leadership competencies. For example:
- When managers are concerned about a team member’s mental wellbeing
- Performance managing someone especially when complex mental health issues are known or suspected
- Want support before or after a difficult conversation
- Or when they want help getting to the bottom of conflict in their team
Manager Coaching
Nutrition & Lifestyle
Specialist advice across nutrition, sleep, resilience, mindfulness, addictive behaviours, retirement planning and positive lifestyle changes.
Nutrition & Lifestyle
Conflict Support
Recognising and navigating conflict is crucial for fostering a positive team culture and equipping team members with the skills to resolve differences effectively.
With Conflict Support, you’ll gain practical strategies, tools, and coaching to manage challenging workplace and personal dynamics.
Conflict Support
Career Coaching
Our career specialists help with practical skills as well as vocational direction. Topics covered include:
- Career development and planning
- Resume development guidance and job-seeking assistance
- Interview skills and vocational counselling
- Preparing to transition to new roles, or even retirement
Career Coaching
Legal Support
Expert legal support and guidance across family law, tenancy/renting, real estate, consumer disputes and more.
Legal Support
Public Administration or Government
Building trust and creating tailored programs to increase utilisation
Converge provides a broad range of services to the Department’s Public Service employees, as well as support for Reservists and Defence Force Cadets.
Assessments HR & Recruitment Services Training & Development
