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Converge International is committed to providing a high-level quality of care and achieving the best standards across all our services. One of the ways we continue to improve our service is by listening and responding to the views of our customers.  

We aim to ensure that: 

  • Providing feedback and/or making a complaint is as easy as possible. 
  • Our form guides you through the process and explains the differences between types of feedback and what responses and actions you will receive. 
  • We define a complaint as any clear expression of dissatisfaction with our service, product, or facilities. 
  • We deal with feedback promptly and respectfully. 
  • We learn from all feedback and use it to improve our service now and in the future. 
  • Please feel free to use this form to submit positive feedback.

If you’d like to leave us your feedback, please click the button below to access our feedback form.

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