Creating resilient and agile managers for the 21st century workplace
Managing people can be one of the most rewarding yet challenging aspects of leadership – especially when faced with complex or sensitive situations.
Our services
Coaching your managers to achieve organisational success
Many managers, particularly those new to leadership roles, find themselves unsure how to navigate difficult employee issues. Or, balance their responsibilities with employee rights.
Our manager coaching offers practical, tailored support to help you handle a wide range of people management challenges with confidence and clarity. Whether you need advice on managing performance, addressing behaviour related to mental health concerns, or handling conflict, we’re here to help.
- Developing self-awareness around leadership, personality and working style
- Managing underperforming staff and other difficult staffing issues
- Addressing workplace conflict and building successful teams
- Change management support
- Improving workplace and interpersonal relationships
Get to know us
Our key highlights
Experience unrivalled business growth with EAP support
Key highlights:
2.7M+
employees and their family members supported across Australia
14,000
people on average per month we’re supporting
95%+
of Australians are reached by face-to-face Converge consultants
27,500
Critical Incident appointments supporting 3,500 events in 2023
Expert leadership support at your fingertips
What is manager coaching?
Our coaching equips managers with the skills, insights, and confidence needed to handle the human complexities of leadership, fostering both personal growth and stronger team dynamics. Our coaching can help with…
Addressing mental health concerns
When you’re concerned about a team member’s mental wellbeing, our expert guidance helps you approach the situation with care and confidence, ensuring both support and accountability.
Performance management
Managing performance, especially when mental health issues are known or suspected, can feel overwhelming. We provide strategies to help you navigate these conversations thoughtfully and effectively.
Difficult conversations
Whether you’re preparing for or reflecting on a challenging conversation, our coaching sessions offer advice on how to approach it with confidence, ensuring that you stay focused and constructive.
How do we help your managers?
Managers in any workplace may encounter a range of issues, and they need to be prepared. We can support you with preparing your managers for any situation – from knowing what to do when they’re worried about a team member’s mental wellbeing to maximising performance.
Want to build more leaders in your workplace?
Did you know that we offer specialised career support for all your employees. We help your employees realise what’s possible, build action plans, and then support their journey as they begin climbing the internal ladder.
Research shows that hiring internally can cost significantly less and shorten the amount of time positions remain open. So, let us help you show your employees that anything’s possible – the sky’s the limit.
Destigmatising counselling and providing proactive strategies to increase utilisation and reduce risk
Destigmatising Counselling and providing proactive strategies to increase utilisation and prevent and reduce risk