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Our Approach to Training & Development

Investing in training and development is essential for enhancing the skills, knowledge, and behaviours of employees towards your strategic objectives.

Our services

Enrich your training experience with Converge

We specialise in understanding your learning needs, designing and delivering engaging training programs focused on enhancing workplace behaviour, wellbeing and psychosocial safety. Our tailored training and development programs go beyond typical corporate offerings, focusing on the unique needs of your organisation.

Insight into how Converge can support you

Our key highlights

1,500+

network of Psychologists, Counsellors, and Social Workers

130+

onsite wellbeing consultants covering +1,400 work sites

500+

critical incident specialists

7

specialist helplines

More than just an EAP

Want to see our other services?

eLearning and blended learning

Accessible and scalable modules with reporting options for your workplace learning requirements. ‘Per user’ access or licensing and custom-built options.

Coaching

Coaching is a proven and powerful form of intervention to support individual learning. It is also a great addition to traditional training as it creates traction and accountability for achieving specific individual goals.

We only use highly experienced and accredited coaches to deliver this important work. This can take the form of short-form 4–6-week intensive coaching engagements, or longer-term support and embedment practice over several months, to cement leadership goals and learning outcomes.

Career Development

With the ever-changing nature of work, career development has never been more important. Converge delivers practical training programs, eLearning and individual coaching focused on career development.

Our expertise lies in practical career development activities including resume development, career planning, interview skills, retirement planning, job search and performing in a recruitment process. Our services are tailored to the unique needs of training and coaching participants.

Change Management

We recognise the importance of organisational change and the challenges that can accompany it. We deliver a range of services that support your people transitioning through change. Our expertise is understanding and guiding the people aspects of change whether that be through strategic planning, leadership development, capability development or psychological support.

We provide support during specific stages of the change process. We also work with your executive and senior managers to plan the right support at the right time and build this into your overall transformation program.

Vicarious trauma

We know that managing the risk of vicarious trauma is a safety and risk management priority for workplaces that are exposed to traumatic events and materials. We have a strong track record of delivering holistic services that manage the risk of vicarious trauma across the employee lifecycle.

From a training and development perspective, we have eLearning and learning programs focused on enhancing leaders’ capability to mitigate the risk of vicarious trauma and provide early intervention support. Further programs focus on equipping employees to perform their roles safely and contribute to risk management efforts within their teams.

Respectful workplace behaviours

Organisational culture is underpinned by the behaviour of employees and leaders. Problematic workplace behaviour can erode organisational culture and contribute to a range of business and safety risks.

Our workplace behaviour programs delve into inappropriate workplace behaviour, including bullying, sexual harassment, discrimination and victimisation, acknowledging the impact this can have on individuals, teams and organisations. These programs are often implemented with other initiatives to meet legal obligations and contribute to a safe and healthy workplace.

Leadership Development

Our Leadership Development Programs are highly tailored to meet your specific leadership objectives and aspirations.

We have developed a comprehensive range of proven modules that we are confident will deliver the results you’re looking for.

And, there’s so much more!

Reach out to our amazing training and development team to find out the many other training and development products and services we provide to thousands of organisations every year.

Contact our team today to discuss our range of options. Call 1300 687 633

Testimonials

What our customers are saying

Discover how our services have made a difference in their lives and organisations

Want to learn more?

Talk to our expert team. Call 1300 687 633

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