Witness or Investigations Support
If someone has been involved in legal processes, hearings or investigations, this situation can be unsettling and challenging. These situations can also trigger acute anxiety and uncertainty in individuals.
Supporting your employees
What is Witness & Investigations Support
Specialised counselling for employees or other individuals who require support while they are called to appear in a court hearing, inquiry or investigation. This may be in response to a legal matter, government inquiry, or an internal or external investigation.
Converge caters to supporting participants who are considered complainants, respondents, witnesses and also managers supporting staff.
We can provide support in the lead-up to a hearing, examination or other interview, as well as onsite support on the day, and support post-hearing or interview. Converge can also provide this service to employees who deliver investigations so that they feel supported from a vicarious trauma perspective – noting that we will ensure this stream of the service is separate and distinct to the stream supporting anyone participating in the investigations.
Witness support is for individuals who may be:
- Witnesses
- Giving evidence
- Involved in investigations
- Involved in interviews
- And more
Benefits for your business
Get to know us
Experience unrivalled business growth with EAP support
Key highlights:
140,000+
EAP hours completed
6,800+
onsite wellbeing hours completed
3,800+
Critical Incidents and 40,000+ hours of support provided
8,000+
training and consulting hours completed
Specialised Care
How we can support your people
In the case that you need us to support your employee who’s giving evidence or attending a court hearing, we can
For those involved but not as a witness
For when your employee is involved by not as a witness, we can help them, if necessary, switch off and maintain boundaries. We’ll also help manage the impact of graphic material, and support and normalise feelings of guilt or failure about what individuals should/might have done differently. Finally, we can Conduct risk assessments on declining mental health and refer them to specialised help if required.
For those called to testify
Inversely, for those called to testify, we can again support people through the process, but also provide coaching on how to manage anxiety especially when giving evidence. Additionally, we can provide tips on controlling the situation, avoiding media exposure, and also attend court with individuals if required as a support person. Finally, we’ll follow up post court attendance to ensure negative mental health outcomes are managed.
What your employee can expect
- Initial introduction to the service – for example, Q&A
- Participant consent received
- Direct call by a consultant and mobile number is shared
- Support is provided as needed
- Our consultant attends court if required
- Follow up post Inquiry
When you may implement our Witness Support
- Misconduct investigations
- Bullying and harassment investigations
- Court hearings or trials
- External investigations
- Other legal matters
A global, strategic approach to increase utilisation and awareness of a preventative EAP and wellbeing service
A global, strategic approach to increase utilisation and awareness of a preventative EAP and wellbeing service.
